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Degraded

Cloudflare Rules Triggering Wrong Response

Nov 28 at 07:57am EAT
Affected services
Main Website
Referral System
WooMS

Resolved
Nov 28 at 08:13am EAT

The team has resolved the issue. Services should now respond correctly using the correct response codes. We will continue monitoring the services to ensure they remain online and accessible.

Updated
Nov 28 at 08:03am EAT

We have identified the WAF rule triggering the 403 response code and the team is currently taking action to ensure the Cloudflare WAF rule is behaving as ecpected.

Created
Nov 28 at 07:57am EAT

We are aware that some of the website pages and internal tools are returning a 403 response code. This is getting triggered on Cloudflare's Security Rules and we are actively working to ensure the issue is resolved.